Shipping / Delivery Info

At Prime Galaxy, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping and delivery policy below.

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed on weekends or holidays
You will receive a confirmation email once your order has been shipped

🌍 Shipping Locations

We currently ship to:

United States
[united kingdom, canada , australia , france , Germany ,and more]

If your location is not listed, please contact us before placing an order.

Estimated Delivery Time

Delivery times depend on your location:

🇺🇸 United States

Standard Shipping: 3–7 business days
Express Shipping: 2–4 business days

International Orders

Estimated Delivery: 7–15 business days

Please note: Delivery times are estimates and may vary due to external factors.

📦 Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

Free shipping may be available on selected products or promotions
Any applicable shipping charges will be clearly displayed before payment

Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can use this number to track your package in real time.

Delays and Issues

While we aim to deliver all orders on time, delays may occur due to:

High order volume
Carrier delays
Customs processing (for international orders)

Prime Galaxy is not responsible for delays caused by shipping carriers or customs.

Incorrect Shipping Information

Please ensure that your shipping details are accurate at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer
Additional fees may apply for re-delivery

Lost or Stolen Packages

If your package is marked as delivered but not received:

Please check with neighbors or your local carrier
Contact us immediately for assistance

We will do our best to help resolve the issue.

📞 Contact Us

If you have any questions about your shipment, feel free to contact us:

Email: [info@primegalaxy.shop]
Website: primegalaxy.shop

Thank you for shopping with Prime Galaxy. We appreciate your trust and are committed to providing you with a smooth and reliable delivery experience.

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